Risk Management Programs Support Business Health

Very few businesses operate without risks and anyone thinking about setting up a new business or buying an existing one should always measure the level of risk against the perceived benefits. Those with the desire to be their own boss will always take those risks, but there is no need to do it blindly. Risk management is almost considered to be a science these days, so there are processes that, when properly followed, can reduce risk.

What are Typical Risks for the Laundry Industry?

Let’s use the laundry business as an example. We must first realise that the risks associated with owning a commercial laundry may be different from those faced by owners of a public laundromat. Commercial laundries are large, industrial-type enterprises with many employees, large and complex machinery and corporate clients such as hotels, hospitals, care facilities and the like.

A Reputation Built on Quality

For these laundries, there are many risks but a couple of obvious ones immediately come to mind. From a commercial point of view, not being able to maintain a high standard of hygiene would be a significant risk. Their reputation would be built on the quality of their work, so any laundry returned to clients that was not scrupulously clean could result in the cancellation of contracts and loss of income.

Managing work health and safety risks needs constant attention as commercial laundries without safety procedures could be dangerous places in which to work. Continuing to operate with outdated and inefficient machines is a major cause of both poor product and dangerous practices, and to continue operating in these conditions is a major risk.

New Laundry Equipment Part of Risk Management

Installing new, modern, quality commercial laundry equipment would immediately reduce those risks to something manageable. At NLE Commercial, we supply and install an industry-leading range of the best quality washers, dryers, ironers and other equipment available.

Public Laundromats Need to be Inviting

Owners of public laundromats face different levels of risk, although many risk components are similar to those of the commercial laundries. Customer service is the key for public laundromats, so keeping the machines and the premises clean and inviting to users is important. Failure to do this will risk customers taking their business elsewhere, resulting in a loss of revenue.

Regular Maintenance Keeps Machines Operating

Making a healthy profit depends on keeping all the machines operating, so just like a commercial laundry, regular maintenance of existing equipment will reduce the risk of expensive breakdowns. Calling on us to replace ageing and inefficient equipment with new machines will reduce to zero the likelihood of these breakdowns.

All business is risky, but with the right attitude to risk management, owners can be confident of operating successful businesses that make healthy profits and survive into the future.

Being Energy Efficient Makes Financial Sense

Are you setting up a brand new commercial kitchen and in need of an energy-efficient dishwasher, or are you replacing an old model that has seen better days and that is now costing too much to run? Modern commercial dishwashers have an array of features, and choosing the right one for your purpose is the key to getting the best value and efficiency for your money.

Money Spent Upfront Brings Long-term Dividends

The first consideration is the cost and although some brands may be on offer at a low price, this is never a good way to buy equipment that your business depends on for survival. Select the best machine you can afford, as money spent on a superior product up front will bring dividends in terms of increased productivity and reduced running costs.

Measure for Machine Size and Location

Look at the capacity of the kitchen and calculate the number of dishes needed per hour, remembering to include peak season capacity and projected future business growth. Also measure the space where the machine will be located to ensure it fits, and assess the ease of access for staff members who will be packing and unpacking it.

Look for the Energy Star Certification

The Energy Star Certification is a trusted way to choose appliances based on their energy efficiency. Look for that certification label as machines that earn it are 40% more energy efficient and, for a bonus, use 40% less water. Many machines also have additional features that improve energy efficiency.

Will Relocating Improve Work Flow?

A commercial kitchen is a very busy place with staff members moving around doing various tasks. Any opportunity to improve the work flow will contribute to efficiency, so, in an existing kitchen, buying a commercial dishwasher could be the catalyst for relocating it to a more suitable area. Be sure to check the proximity to customers, however, as most machines are loud. The noise levels should also be checked for the protection of staff.

What about the Ventilation?

In a humid area like a commercial kitchen, proper ventilation is vital for the safety and comfort of staff. High humidity will also reduce the effectiveness of the drying cycle so it is important that all methods of extracting this humidity are working.

Let Us answer all Your Questions

Finally, contact a reputable supplier such as NLE Commercial if you are having difficulty making a choice. We can answer all your questions, and we back up our products with trained technicians who will respond quickly in the unlikely event of a breakdown. Their service vehicles are fully stocked with spare parts, so we will have your equipment up and running in no time.

First Impressions Count – a Routine to Keep Your Premises Clean

Have you ever walked into a business premises ready to buy their goods or services, only to be put off by untidy displays, dirty floors or other signs of an environment that is uncared for? No business can afford to have customers leaving with a poor impression. This type of news travels fast and can be very damaging to trade.

An Unkempt Business Drives Customers Away

Imagine, then, that this business is a laundry, and customers are bringing in their dirty washing, expecting to take home baskets of fresh, clean linen and clothing. How confident would they be that their washing is clean and germ-free, if the whole place looks grubby?

If you are the owner of this laundry, you probably delegated cleaning to a staff member and assumed that it was being done to the high standard you expect. When you find out what is really happening, what do you do?

A Regular Cleaning Routine is the Answer

While it is impractical for everything to be cleaned every day, you need to set a regular routine that keeps the premises clean and welcoming for customers. We know this works well because, at NLE Commercial, we supply industrial and commercial laundries with an industry-leading range of washers, dryers and other laundry equipment.

We also offer a 24-hour service by fully trained technicians who spend a lot of their time working in various industrial and commercial laundries. They see first-hand how efficient a regular cleaning routine is in keeping these busy premises clean.

Break Down a Big Job into Small Tasks

Depending on the size of the premises, we recommend that you break the area down section by section. Decide what needs cleaning in each section and how often. For example, areas out of sight like the tops of the windows will not need cleaning as often as the entrance floors.

Establish a Frequency that Suits the Task

Set a daily, weekly and monthly schedule then look at the high-traffic areas first. Floors in these areas, for example, may need mopping every day, while less used areas like store-rooms only need cleaning once a week. Unsightly rubbish should be removed daily, as it is a health and safety hazard.

Set it and Stick to It for a Professional Impression

Machines should be cleaned and maintained to the manufacturer’s specifications, so this must be part of the schedule. Dirty machines will lose customers. Tables in staff or customer areas should be wiped every day, while windows may only need cleaning once a week, or even less, depending on how much dust is in the general environment.

Whether the cleaning is part of staff duties or you engage a cleaning service, set a schedule and stick to it. Your premises will always look professional, even in the busiest times.

Soiled Towels and Linen Need Vigorous Washing for Germ-free Results

Penicillin, the first true antibiotic, was first discovered in 1928, but it was not until World War II that it was produced in commercial quantities. Since then, many different types of antibiotics have been developed and, in Western countries, they are the first line of defence against most types of infections.

Is the ‘Super Bug’ Threat Real?

Now, the over-use of antibiotics has created a situation where they are no longer effective against some infections. Concerns are being expressed in the science and health communities that a ‘super bug’ could emerge for which there would be no defence, putting millions of lives at risk. In the face of such a threat, disease prevention has never been more important.

Commercial Equipment Needed for Bulk Cleaning

We have a role to play in protecting the general population from this threat. Hospitals, aged care facilities, resorts, hotels and the hospitality industry in general use large quantities of potentially infected towels and linen each day. At NLE Commercial, we supply top quality commercial and industrial laundry equipment that is designed to get bulk linen as clean as possible.

Home Laundry Equipment Not Designed for Bulk Loads

Our home laundry equipment is designed for less frequent and smaller loads than commercial machines, and while we can add bleach to each load to kill germs, it does not have the same effect as the washing cycle programmed into commercial washers. This is a longer, more vigorous cycle with higher washing temperatures than our home machines.

High Water Temperatures Most Effective Against Germs

There are three ways that a high water temperature increases washing effectiveness. First, it lowers the surface tension of the water, allowing it to soak more easily into the fibres. Second, these temperatures cause the fibres to separate, releasing dirt. Finally, the bleach, detergent and softeners programmed into commercial washers work more effectively in high temperatures.

Tests have shown that washing laundry in water temperatures above 60 degrees Celsius with detergent and bleach for 25 minutes will kill most bacteria, viruses and bed bugs. It will also kill the dust mites that are a major cause of asthma. None of them can withstand this heat and chemical mix.

Washing Moves Freely in Large Drums

The larger drums in the commercial machines also allow the water to wash around the linen more freely, dislodging all foreign material in the load so you can be confident that a wash done under these conditions is dirt and germ free.

While we are not making any outrageous claims about saving the world, we know that our commercial washers are manufactured to rigorous standards in a range of sizes. We also offer a 24-hour service by our fully trained technicians, so you can be confident that you have backup for any urgent repairs.

Follow Manufacturer’s Recommendations for Regular Maintenance

As reliable as most of our modern equipment is these days, there will always be a time when something breaks down, usually at the most inconvenient time. These are unforeseen events that every business must deal with, but the best way to keep them to a minimum is by regular maintenance.

Establish Maintenance Schedules for Essential Equipment

Major businesses, and essential facilities such as hospitals and the like, have their critical equipment on a regular maintenance schedule. Every item on such a schedule is reviewed at specified intervals and any necessary repairs or replacements done before any breakdowns occur. Many life-threatening incidents are avoided when maintenance schedules are acted on as intended.

Breakdowns Cause Disruption

Commercial dishwashers may not cause life-threatening incidents when they break down, but unless an alternative solution can be found quickly, they can certainly cause a lot of inconvenience, especially in a large facility like a major hotel or hospital.
At NLE Commercial, we are only too aware of the type of inconvenience that results when equipment breaks down without warning. Our electrical contractors are frequently called out to businesses where commercial washers, dryers and dishwashers that are desperately needed have stopped working, sometimes in mid-cycle.

Train Regular Staff to do Simple Daily Maintenance Tasks

To avoid this costly scenario, there are tasks the regular staff can be trained to do that fall into the category of preventative maintenance. This supports the more technical things that are done when following maintenance schedules, and reduces the costs associated with getting work done by specific trades.

Clean Dishwasher Filters, Spray Arms and Nozzles for the Next Shift

For commercial dishwashers, for example, we recommend that the filter is cleaned regularly to remove food particles that may have become trapped and not washed out in the final rinse cycle. In a busy kitchen where the dishwasher is operating continuously, doing this at the end of each shift does not take a lot of time, and leaves the machine clean and ready for the next shift.
At the same time, staff should clean the spray arms and nozzles, and wipe out the interior of the machine to remove any residue that may have been left after the final cycle. It is not necessary to use any harsh chemicals for this task, as they could damage the machine. Where possible, leave the door open to dry out the inside.

Technical Inspections as Recommended in Operating Manuals

We also recommend regular technical inspections by a qualified person, following the manufacturer’s instructions in the operating manual that came with the machine. These manuals should always be kept in a central place where the technicians can quickly access them if any problems arise.
These daily cleaning tasks, coupled with the regular inspections, should keep your commercial dishwasher working efficiently for many years.

How Did We Ever Cope Without Washing Machines?

Have you ever loaded the family laundry into your washer, set the controls and walked away only to return, not to clothes ready to dry, but to a wet, soggy bundle? You contact a repairer who can’t help until tomorrow, but today you need to get the laundry washed and dried.

Hand Washing is Tedious and Labour-Intensive

After washing every single item by hand, rinsing in clean water and wringing the water out of each item by hand, you hang the washing outside. Fortunately, it is a sunny day, but it still takes hours to dry, because hand wringing it not nearly as effective as spin drying. Welcome to the tedious, labour-intensive method of washing before washing machines were invented.

Manufacturing Advances Reduce the Need for Labour

If you have been unlucky enough to be in this situation, you will appreciate the advances in manufacturing that created all the labour-saving devices we use. Whether it is for the home or for use in a commercial laundry, the washing machine is an excellent example of those advances and an essential appliance for a number of reasons.

NLE Commercial supplies and services commercial washers for a range of situations so we are in a perfect position to observe and comment on the advantages they offer our clients. We supply to laundromats, hospitals, hotels, care homes and other places where a constant supply of clean and hygienic linen is essential to smooth operations.

Washing Machines Produce Clean, Germ-Free Results

Without washing machines, supplying large volumes of laundry every day would be expensive, labour intensive and unhygienic. Hand washing may be suitable for some home situations, but only a machine can generate the agitation necessary to produce the cleanliness and germ-free standards required by commercial laundry operations.

Pre-programmed Washing Cycles Set and Forget

Washing machines have a range of different settings to suit every fabric and every situation. They can be programmed for specific wash cycles, and to deliver washing products at various stages, so there is no need for someone to be present until the load is ready for drying. This makes labour available to perform other tasks while the cycle is running.

How Washing Machines make Dryers More Efficient

In a commercial situation, machines are also used for drying each load. Dryers are high users of energy, so they are more cost-effective if they are efficient. Here again, the washing machine assists by spinning most of the moisture out in the final spin cycle. The washing machine creates the efficiency by reducing the drying time.

When we perform our regular machine services, our clients tell us that without the quality washing machines we supply, they could not provide the quality of service that their clients expect of them.

Simple Steps That Keep Laundry Clean And Germ-Free

Before automatic washing machines, dryers and laundromats, there was the copper boiler. All soiled linen, towels and work wear were immersed in boiling water before being placed into the basic washing machines of the day. Delicate items escaped this punishing regime, but everyday clothing that could survive the process also received their weekly dunking.

Keeping Bacteria Under Control in Past Days

It was a labour intensive chore requiring physical strength and great care to prevent burns. A thick, wooden stick was used to lift the sodden washing out of the boiler and into either washtubs or washing machines. This harsh treatment removed most of the stains and dirt and also killed bacteria still living on the dirty clothes and linen.

Fast forward to the present where automatic machines and dryers require just loading and pressing a button. We would never want to go back to those days where gentle detergents, scented fabric softeners and the negative effects on the environment were unknown. There is no doubt, however, that washing in very hot water prevented diseases spread during the washing process.

Gentle Detergents and Low Water Temperatures Increase the Risk

At NLE Commercial we supply a leading range of commercial and industrial laundry equipment in all sizes and configurations. The commercial laundries that we supply are very aware of this risk and have stringent procedures in place to prevent bacteria spreading between washing loads. Our gentle, modern detergents and low-temperature washing cycles can increase the risk of bacteria surviving the wash and staying on the clean clothes.

Live Bacteria Can Survive the Washing Cycle

A recent US study found live bacteria in clean household laundry, specifically on undergarments, in sufficient quantities to cause infection. In a typical wash, where all types of garments are washed together as recommended by machine manufacturers, these bacteria can transfer to items like tea towels, face clothes and towels. Low-temperature machine settings allow germs to grow in the detergent drawers and door seals of the average washing machine.

Can this be prevented? As we said earlier, commercial laundries and laundromats are aware of this risk and take steps to prevent it. For the householder or small laundromat owner, we offer some suggestions to keep laundry bacteria free.

Prevention is Easy and Inexpensive

If the manufacturer’s instructions allow, run your washing machine through a regular cycle without clothes in it, after cleaning the inside with bleach and water. A good hygiene habit to adopt when washing in cold or lukewarm water is to wash your hands after handling wet clothes. This prevents germs transferring from wet clothes to hands and beyond.

Sunshine is free and is as effective as bleach at killing bacteria. Where possible, ignore the dryer and hang the washing on the line. Being aware of the dangers is the first step in eliminating them.

Courtesy Should Be A Given – Even In A Laundry

Sharing is a concept most of us were taught from a very young age with varying degrees of success. Judging by the number of road rage incidents caused by drivers who think they have exclusive ownership of public roads, some people struggle with sharing. As population density increases, however, we are increasingly sharing more of our personal space in many different situations.

Is There Such a Thing as Laundry Rage?

Take the communal laundry for instance. This could be the laundry facilities in a multi-unit building, or a laundromat operated as a business and open to the public. How do most people feel about sharing the machines and the space with strangers, given that having clean laundry is an essential part of modern living?
So far, laundry rage has not become a social problem on the same scale as road rage, but nonetheless, like many social problems, it exists because people are inconsiderate of the needs of others. We have an interest in the subject because NLE Commercial supplies commercial washers and dryers to communal laundries.

Clear Instructions and Rules Needed

Our clients tell us that operating a laundry successfully requires operating instructions to be clearly displayed near each machine. In addition, they have found that adding a set of rules about acceptable behaviour reduces unsocial incidents and complaints to management.

Keep Track of Time

The first rule is to take note of the timing of the wash load and be there to take it out, thus leaving the machine free for another user. The same applies for the dryer. This avoids the situation where a wash or drying cycle has finished, there is no-one around to take charge of it, and someone wanting the machines removes another person’s laundry. This is a major cause of complaint and is avoidable with some thought for others.

Don’t Touch Someone Else’s Laundry

On a similar note, never remove another person’s laundry from a machine mid-cycle. This is just plain selfish, and it may cause damage to the contents. Never put another person’s laundry into a dryer, even as a good deed in their absence, for the same reason. People are particular about how they dry their clothes, and it would be easy to damage delicate fabrics by using the wrong setting.

Clean Up After Yourself

Always clean lint filters before leaving the laundry, clean up any spills you have caused, and take any other rubbish with you. People who spend a couple of hours in a laundromat often eat and drink to pass the time. Leaving behind food wrappers and empty bottles or cans for someone else to dispose of is also selfish.
Being a thoughtful laundry user isn’t hard. It is just another way to demonstrate the golden rule – treat others the way you would like them to treat you.

Finding the Right Cleaning Appliance for Commercial Use

Commercial and industry grade cleaning machines typically cost much more than domestic equipment. They are built from high grade materials and are designed to last longer and withstand heavy usage.

NLE Commercial knows what commercial and industrial operations require when it comes to cleaning equipment. The company offers only the best in washing machines, vacuum cleaners and commercial dishwashers. Placing an order is made easy with the company’s online purchase system.

Laundry Equipment

The company sells the top brands in washing machines for commercial or industrial use. Available brands include Girbau, Braun, ADC and Forenta. Customers can choose from top loading coin operated machines, non-coin operated machines and front loading washers. Commercial and industrial washers are ideal for use in hospitals, hotels, spas, Laundromats and other businesses that need numerous fabrics washed on a daily basis. These businesses would do better to have their own equipment instead of hiring a laundry service.

The company’s reliable washers range from 25-pound to 410-pound capabilities. For heavy usage, there are continuous batch washers. The washers come with equally heavy-duty drying machines and ironers.

Vacuum Cleaning Machines

NLE Commercial has a broad range of Kerrick commercial vacuum cleaning machines perfect for commercial and industrial applications. They are built to perform better than domestic vacuum cleaners and to make cleaning more efficient and economical.

The commercial vacuum machines are ideal for hospitals, food preparation facilities, janitorial services, manufacturing and public and private offices. There are options for wet and dry pick up machines and HEPA filters, which are best to use in facilities with tough hygiene standards.

Commercial Dishwashers

For restaurants, the company offers Meiko dishwashers, which are designed for heavy commercial use. Compared with domestic dishwashers, Meiko commercial dishwashers can accommodate a bigger bulk of dishes and utensils. There are various models available to suit the different requirements of hotels and restaurants.

Electrical Service

The company has been specialising in electrical contracting, maintenance and installation since it started operations. They can be trusted when it comes to maintenance and servicing of washing machines, dryers and ironers.

The company has fully trained technicians who have the skills and proper know-how when it comes to inspection and servicing of electrical equipment. Services covered include energy efficiency advice, emergency light and safety switch installation, emergency breakdown service and office and retail tenancy fit-outs. The company’s electrical service unit is a proud member of Master Electricians and Safety Connect.

For more information on cleaning products and electrical services available, visit the company’s website.

Choosing An Industrial Washing Machine

Businesses such as hotels, Laundromats, spas, clothing and hospitals are all faced with the challenge of providing clean linen for their customers and clients every time. To meet this requirement, it is best for these businesses to simply bring the washing in-house. Some of the common priorities when choosing an industrial or commercial machine include the price of the equipment. Price can very well limit the choices, but making it the top priority could give the business an underperforming machine not suited to its needs. Here are just some of the important considerations when aiming for efficient commercial or industrial washing.

Determine the Work Demand

Before narrowing down the choices for the commercial washing machine, it will be good to factually estimate the amount of linen washing that needs to be done daily. The drum size of the industrial machine must be able to meet the requirements of the business. The amount of work will also give the purchaser a good idea of what the operation will demand in terms of cycle length and special features.


Industrial or commercial washers are considerably more expensive that domestic washing machines, so it is important that the quality is checked completely before making the purchase. Settling for a cheaper machine with limited warranty may hurt the business in the long run when the machine ends up in repair after a few years of use.

Top Loaders vs. Front Loaders

Buyers have a choice between front loading machines and top loading machines. Generally, the top loading types require more energy and water. However, they are the best choice if space allocated for washing is quite limited.

Resource Efficiency

Because industrial washers have bigger price tags, it is important to consider their energy and water efficiency when choosing the right machine. If energy efficiency is a priority in the business, then it will be good to look at the special features such as water saving capability.

Expert Assistance

The washing machine supplier will be able to provide the buyer a good idea of what will suit their needs, so it will be wise to lay down the situation and consult with the supplier about the needs of the company. When it comes to efficient commercial washing, NLE Commercial provides only the best. Customers can choose from top brands such as Girbau, ADC and Forenta laundry machines. NLE Commercial machines range from 45lb front loaders to 410lb pocket washers. There are also laundry machines suited for large-scale washing requirements.