Have you ever walked into a business premises ready to buy their goods or services, only to be put off by untidy displays, dirty floors or other signs of an environment that is uncared for? No business can afford to have customers leaving with a poor impression. This type of news travels fast and can be very damaging to trade.
An Unkempt Business Drives Customers Away
Imagine, then, that this business is a laundry, and customers are bringing in their dirty washing, expecting to take home baskets of fresh, clean linen and clothing. How confident would they be that their washing is clean and germ-free, if the whole place looks grubby?
If you are the owner of this laundry, you probably delegated cleaning to a staff member and assumed that it was being done to the high standard you expect. When you find out what is really happening, what do you do?
A Regular Cleaning Routine is the Answer
While it is impractical for everything to be cleaned every day, you need to set a regular routine that keeps the premises clean and welcoming for customers. We know this works well because, at NLE Commercial, we supply industrial and commercial laundries with an industry-leading range of washers, dryers and other laundry equipment.
We also offer a 24-hour service by fully trained technicians who spend a lot of their time working in various industrial and commercial laundries. They see first-hand how efficient a regular cleaning routine is in keeping these busy premises clean.
Break Down a Big Job into Small Tasks
Depending on the size of the premises, we recommend that you break the area down section by section. Decide what needs cleaning in each section and how often. For example, areas out of sight like the tops of the windows will not need cleaning as often as the entrance floors.
Establish a Frequency that Suits the Task
Set a daily, weekly and monthly schedule then look at the high-traffic areas first. Floors in these areas, for example, may need mopping every day, while less used areas like store-rooms only need cleaning once a week. Unsightly rubbish should be removed daily, as it is a health and safety hazard.
Set it and Stick to It for a Professional Impression
Machines should be cleaned and maintained to the manufacturer’s specifications, so this must be part of the schedule. Dirty machines will lose customers. Tables in staff or customer areas should be wiped every day, while windows may only need cleaning once a week, or even less, depending on how much dust is in the general environment.
Whether the cleaning is part of staff duties or you engage a cleaning service, set a schedule and stick to it. Your premises will always look professional, even in the busiest times.